Privacy Policy
PalaceTrade ("we", "us", "our") is committed to protecting your personal data. This policy explains how we collect, use and safeguard information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who we are
PalaceTrade is an independent editorial website operated for the purpose of providing TV reviews and buying guides. Our website address is palacetrade.com. Contact us at privacy@palacetrade.com.
2. Data we collect
2.1 Data you provide
- Newsletter sign-up: if you subscribe to our newsletter, we collect your email address.
- Contact forms: if you contact us, we collect your name and email address.
2.2 Data collected automatically
- Cookies and analytics: we use cookies to understand how visitors use our site. See our Cookie Policy for full details.
- Server logs: our hosting provider automatically records IP addresses, browser types and pages visited for security and performance purposes.
2.3 Third-party affiliate links
When you click an affiliate link to Argos or another retailer, that retailer's own privacy policy governs any data collected. We receive commission reports for qualifying sales generated through our affiliate links, but we do not receive your personal purchase-level data.
Argos privacy practices for purchases made on Argos.co.uk are published by Argos Limited at argos.co.uk/help/privacy-policy.
3. How we use your data
- To send newsletters (where you have subscribed and given consent)
- To respond to enquiries you send us
- To analyse site usage and improve our content (analytics)
- To comply with legal obligations
Our lawful basis for processing is: consent (for newsletters and marketing cookies) and legitimate interests (for analytics and site security).
4. Cookies
We use necessary cookies to make the site function and, with your consent, analytics cookies. You can manage your cookie preferences at any time via the cookie banner or our Cookie Policy.
5. Data sharing
We do not sell your personal data. We share data only with:
- Email marketing providers (for newsletter delivery) — under data processing agreements
- Analytics providers (e.g. Google Analytics) — anonymised/aggregated where possible
- Hosting providers — under data processing agreements
- Authorities — where required by law
6. Data retention
- Newsletter subscribers: retained until you unsubscribe
- Contact enquiries: retained for up to 2 years
- Analytics data: retained for 14 months (Google Analytics default)
7. Your rights under UK GDPR
You have the right to: access your data, correct inaccurate data, request erasure, restrict processing, portability of your data, and to object to processing. To exercise any right, contact privacy@palacetrade.com. You may also lodge a complaint with the Information Commissioner's Office (ICO).
8. Transfers outside the UK
Some of our service providers (e.g. Google Analytics) may transfer data outside the UK. Where this occurs, we ensure appropriate safeguards are in place in line with UK GDPR requirements.
9. Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the site after changes constitutes acceptance.
10. Contact
Questions about this policy: privacy@palacetrade.com
Data controller: PalaceTrade (palacetrade.com), United Kingdom.